Your Questions, Answered by Local Garage Door Experts
At Up Down Garage Doors LLC, we want homeowners to feel confident before, during, and after every service. Below are answers to the most common questions about garage door repairs, installations, openers, and maintenance across Rome, Ball Ground, and North Georgia.
Frequently Asked Questions
What areas do you service?
We proudly serve Rome, Ball Ground, and the greater North Georgia & Metro Atlanta area, including Cartersville, Canton, Woodstock, Roswell, Alpharetta, Marietta, Kennesaw, and more. If you’re nearby, give us a call—we’re happy to confirm coverage.
Do you offer same-day or emergency service?
Yes! We provide same-day repairs and 24/7 emergency service for broken springs, stuck doors, and opener issues. If your garage door won’t open or close safely, call us immediately—we’ll dispatch a technician as soon as possible.
What types of garage doors do you install?
We install a wide range of residential garage doors, including traditional, carriage-style, insulated steel, and modern designs. We also work with trusted brands like CHI Door Products and LiftMaster, ensuring durable materials and reliable performance.
How much does a garage door repair cost?
Every job is unique, but most standard repairs—like spring replacements, cable adjustments, or opener fixes—are priced fairly and upfront. We’ll always provide a free estimate before work begins, so there are no hidden surprises.
How do I know if I need a new door or just a repair?
If your door is over 15 years old, severely dented, or not sealing properly, replacement may be more cost-effective long-term. Otherwise, many issues can be fixed quickly with repairs or tune-ups. Our technician will assess your door and give honest recommendations—not upsells.
Do you install or repair smart garage door openers?
Absolutely. We install and service Wi-Fi and app-connected openers from top brands, giving you secure control from your smartphone. We can also retrofit most existing doors with smart controls for added convenience.
Are you licensed and insured?
Yes—we’re fully licensed and insured for your protection. While we don’t publish license numbers online, you can rest assured every technician is trained, vetted, and covered.
How often should my garage door be serviced?
We recommend a tune-up once per year to check springs, rollers, cables, and openers. Regular maintenance helps prevent unexpected breakdowns, extends your door’s lifespan, and ensures safe operation year-round.